Pet Parent FAQs – Your Barkingham Palace Questions Answered

At Barkingham Palace, transparency is a crown jewel. Leaving your beloved pet in someone else’s care is a big decision—one that deserves real answers. That’s why we’ve gathered the questions we hear most often from thoughtful, caring pet parents just like you.
Whether you’re planning a grooming visit, a long weekend away, or daycare for your social pup, this FAQ is designed to help you feel confident in your choice. Because your pet’s comfort starts with your peace of mind—and we’re here to give you both.
Drop-Off and Pick-Up Hours

We’re open Monday through Friday from 7 AM to 6 PM, Saturday 8 AM to 4 PM, and Sunday from 4 PM to 6 PM. These hours make it easy for working pet parents to plan visits around busy schedules—and early check-ins are available for an added fee.=
We offer flexibility and convenience with extended weekday hours and easy weekend options. Just let us know what works best for you!
Can I Tour the Facility?
Absolutely! Barkingham Palace believes in full transparency. You’re welcome to tour our facility during any open hours—no appointments necessary. Come see our clean suites, play areas, and friendly staff. What you see is what you get—and we love showing it off!
We encourage walk-ins because we’re proud of how we care. It’s just one more way we build trust with pet families every day.

Pet Medications and Special Care

We administer medications for a small daily fee. Please bring them clearly labeled, along with written instructions. From pills to eye drops and specialized care routines, our trained team handles each pet’s needs with attention, precision, and love.
Have a unique situation or question about special care? Contact us ahead of time—we’re more than happy to accommodate!